FTP Connection Instructions

Regardless of operating system or method of connecting to our FTP site, all files should be compressed into .zip format. Folders cannot be uploaded.

» ftp.umink.net

• Need login credentials? Click here to contact your sales or customer service representative
• Usernames and passwords are case sensitive
• All uploaded files should go in the "dropbox" folder on the ftp site
• Any files to be downloaded from us will be in the "pickups" folder

Should you require any technical support, or to setup your secure account to upload files to, please contact your Customer Service Representative who will connect you with our team.

Macintosh Operating Systems

In OS X it is recommended that you use an FTP client such as Fetch, Transmit or the Freeware client CyberDuck, as the operating system currently does not support the uploading of files through the FTP protocol.

Windows Operating Systems

All Windows operating systems can access the FTP site from either a web browser or FTP client.

Please call support with any FTP issues or questions: 781-251-2700